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Make your flight reservation with XQ Hotels

Now you can manage your flight and hotel easily and securely, all in one place. Enjoy flexible options, attractive prices, and an ideal destination for your vacation.

Do you have any questions before confirming your package?

In this space, we answer the most common questions about booking: what services your package includes, how to manage changes to your reservation, and how to add extras.

We aim to make your experience easy and seamless, from the moment you book until you return home.

And if any other questions arise, don't worry, we're here to help whenever you need us.

  • What does the flight + hotel package include?
    Includes round-trip flights from your home city to your chosen destination, as well as accommodations in one of our hotels.
  • Can I customize my package?
    No. The packages are pre-designed and do not allow changes to dates, flights, or hotels.
  • What happens if I need to cancel or modify my reservation?
    A nonrefundable deposit is required upon booking. Additional fees may apply depending on hotel policy.
  • Can I pay in installments?
    Yes. When booking, you only pay a deposit. The remainder is paid directly to the hotel upon check-in.
  • How will I receive confirmation?
    We'll send you confirmation by email. In some cases, you'll receive a second email with information from the airline.
  • What documents do I need to travel?
    It will depend on the destination and your nationality. Usually, an ID, passport, or visa is required. Check the requirements before traveling.
  • What happens if my flight is delayed or canceled?
    You'll have a support contact in your booking confirmation to handle any issues.
  • Can I add extras such as transfers or excursions?
    Yes. You can add the available additional services during the booking process.
  • Can I book for several people?
    Yes, you can book for multiple people in a single transaction (up to 9 passengers per transaction on flights).
  • What do I do if I don't receive confirmation or there's an error?
    Contact our customer service team. We'll help you resolve any issues or questions.
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